We welcome personal callers by appointment to discuss any nationality, citizenship, passport, or immigration issues.

To help you plan your journey via bus, train or other transport, please use the Transport for London website.

Contact us online:

Email: info@passportia.org

If accessing this site from a desktop, you can use the form on the right side of the page.

If using a mobile device or tablet, please scroll down and use the contact form below.

Alternatively, you can access our contact form here.


United Kingdom:
+44 (0) 20 7993 8975

+61 (0) 7 4523 6719

South Africa:

United States:
+1 (305) 770 6530


Albert Buildings
49 Queen Victoria Street

Also call using WhatsApp or FaceTime  on your smartphone – click icon (+44 7840 922 721)


Mansion House station

Take exit 2, walk past the left side of Snappy Snaps shop and walk to the 4th door on the right.

Bank Station

Take exit 8 and walk along Queen Victoria Street, passing on your left the City of London Magistrates Court, the Bloomberg Building (under construction), Sweetings Restaurant and walk to the 4th door on the left.

Cannon Street Station

At the exit turn left and walk up Cannon Street. At Queen Street turn right and then left into Queen Victoria Street (at Sweetings Restaurant), and walk to the 4th door after Sweetings on the left.

City Thameslink Station

Take the southern exit onto Ludgate Hill, turn right and walk east past St Paul’s Cathedral. After the intersection with New Change, the road name becomes Cannon Street. Keep on the left (northern) side. Just after Nero’s coffee shop turn right and cross Queen Victoria Street (towards Snappy Snaps shop) and walk left until the 4th door.

If you have alternative transport and are unable to locate us, please call us on 020 7653 1953 for full directions.

Download printable directions to our offices.


9am – 6pm UK time (GMT)
4am – 1pm US Eastern Time (EST)
7pm – 4am AU Eastern Time (AEST)